Communication Specialist

Insurance ~ Communication

Title – Communication Specialist
Loacation – Centurion / Hybrid
Salary -40k – 66k per month
Introduction The Myriad Marketing department is looking for a self-driven, creative Communication Specialist who wants to grow their career in supporting Myriad’s clients towards financial health. Myriad is Momentum’s market-leading life insurance product, providing life cover to clients in South Africa. Our Myriad product aim in partnering with our clients on their journey to success. We strive to find opportunities in every risk and ensure that current and potential clients can benefit from our innovative solutions. Part of the reason why Myriad has the unique ability to develop superior, forward-thinking products and benefits is because we make it our business to understand our clients’ varying needs.
Role Purpose
To be responsible for the development and implementation of an integrated communication strategy, through consistent and engaging messaging that enhances the brand, engages clients, financial advisers and supports business strategy.
Responsibilities and work outputs
  • • To ensure the communications strategy and execution aligns with the overall Momentum Retail Life Insurance strategy.
  • • In conjunction with the marketing team, plan and manage the design, content development and production of all communication and collateral in support of the business and marketing strategy.
  • • Coordinate and liaise with other relevant marketing and communications functions to align project needs and drive relevant messages across different channels and platforms.
  • • Implement the communication strategy to support products, launches, events and promotions
  • • Collaborate with the relevant stakeholders to ensure implementation of marketing and communication initiatives, through defining the target audience, various stakeholders and appropriate messaging
  • • Design, manage and implement a PR, social media and internal communications strategy.
  • • Set, apply and monitor the communication standards, including structure, creativity, plain language, tone of voice, style and terminology.
  • • Assess and enhance existing collateral and communications in terms of value add and quality and implement improvements where required.
  • • Copyedit, proofread and revise new and existing communications.
  • • Influence the use of communication systems and tools and investigate and implement alternatives where feasible.
  • • Liaise with relevant agencies and internal stakeholder sin the production and delivery of communication.
  • • Provide authoritative, expertise and advice to clients and stakeholders.
  • • Build and maintain relationships with clients and internal and external stakeholders.
  • • Deliver on service level agreements made with internal and external stakeholders and clients.
  • • Make recommendations to improvement of client service within area of responsibility.
  • • Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service.
  • • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
  • • Positively influence and participate in change initiatives.
  • • Continuously develop own expertise in terms of professional, industry and legislation knowledge.
  • • Contribute to continuous innovation through the development, sharing and implementation of new ideas.
  • • Take ownership for driving career development.
  • • Contribute and manage the area specific budgets to minimise expenditure, in alignment with operational plans.
  • • Identify opportunities to enhance cost effectiveness and increase operational efficiency.
  • • Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Experience and Qualifications
Formal Qualification
  • • Matric
  • • Degree in Communication, Marketing, Languages or related qualification
  • • 5-7 years’ experience in Communication, Marketing or Brand Management (essential)
  • • Relevant Product and Industry knowledge
  • • Public Relations
  • • Working knowledge of graphic design and social media
  • • Knowledge of print and digital media
  • • Knowledge of marketing practices and processes
  • • Language and writing skills
  • • Editing skills
  • • Communication skills
  • • Planning and organising
  • • Time management
  • • Stakeholder management
• Networking and relationship building