Debtors Clerk

Cape Town – Western Cape

Job Requirements & Experience:
  • Matric
  • Must be fluent in English
  • Excellent knowledge of Accounting and relevant experience
  • Computer Literacy in MS Office (Word, Excel, PowerPoint, Pivot Tables, Internet etc.)
  • Ability to work within strict time constraints
  • Excellent communications skills both written and verbal
  • Accuracy and attention to detail.
Primary Responsibilities
Reporting to the Group Financial Accountant or his/her designate; the candidate will be required to perform, but not limited to, the following roles and responsibilities:
  • Prepare and issue customer Trade / Voyage Statements accurately and on time
  • Work closely with the sales team to ensure that all orders are processed accurately and invoices are generated in a    timely manner.
  • Ensure that invoices are stamped and signed before being sent to customers
  • Scan and upload Invoices and supporting documentation onto the Customers various portals
  • Reconcile customer accounts and resolve any discrepancies or issues
  • Investigate and resolve customer billing queries or disputes
  • Monitor accounts receivable aging report and follow up on overdue accounts
  • Contact customers via phone, email, or mail to request payment of overdue debts
  • Maintain accurate and up-to-date customer information and account records
  • Provide regular updates and reports to the Finance Manager on accounts receivable status
  • Manage and maintain the debtor’s ledger and ensure that it is accurate and up to date
  • Follow up on outstanding debts and maintain a proactive approach to managing customer accounts.
  • Ensure compliance with company policies and procedures related to credit and collections
  • Work collaboratively with other departments to ensure that customer needs are met and issues are resolved quickly
  • Provide on-the-job training to any new employees in the Finance Department
Personal Attributes:
  • Attention to detail
  • Friendly disposition
  • Maintain a professional appearance at all times
  • Provide a positive company image to any persons directly involved with National Ship Chandlers
  • Good attendance record
  • Committed to work ethics
  • A good team player
Excellent written and verbal communications skills