Key Accounts Manager, CT

Warehousing and Transportation ~ Sales / Marketing / Communications
Cape Town – Western Cape

Key Accounts Manager
Cape Town
Salary – Market Related
Relevant Experience, Knowledge and Skills Required:
    • 5-7 years working experience as a KAM with at least 5 years in the clearing and forwarding industry
    • Must have Key Account/Account Management experience within the Freight and Logistics industry (Sea, Air and Road)
    • Current and previous operations experience required with the Air Freight and Sea Freight industry
    • Operations background would be a distinct advantage
    • Servicing & Sales, International Trade principles & practice
    • Macro and Micro factors impacting the business environment
    • Understanding of statutory charges and application of revenue generating charges
    • Company Standard trading conditions and liability limitations
    • Terms of payment and relevant finance fees. CRM tools, INCOTERMS
    • Carrier & depot conditions of trade. National currencies and international codes
    • Computer literacy (Intermediate competency utilising Microsoft packages including Word, Excel, Power Point, Share Point and Outlook
    • Strong communication and Interpersonal skills
    • Business acumen. Presentation & Negotiation skills -intermediate
    • Client/service orientation. Situation analysis & problem solving
    • Judgment & decision making
    • Creative & innovative thinking
    • Action & result orientation
Education Required:
    • Matric
    • 1 Year Sales & Marketing related qualification at an NQF Level 5
Overall Responsibilities Include:
    • Acquire new business (Only in a Hybrid Role)
    • Retain and grow the current book of business
    • Support credit control in the management of the clients’ credit application
    • Client Servicing
    • Record client information
    • Report on Servicing Activities
    • Comply with the requirements of the quality management system
    • Ad Hoc
    • Customer service orientation -Able to handle a demanding customer environment
    • Good problem-solving and decision-making skills
    • Strong Report writing skills
    • Dynamic self-starter that works independently
    • Ability to manage pressure
    • Communicate well within the team and contribute to the overall success of the team
    • Team player
    • Adaptable within a constantly changing environment
Please Note: Should you not receive feedback within a month, please consider your application as unsuccessful.